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Terms of sale

PRICES
Prices are quoted in Euros and include VAT . Prices include shipping costs for Italy and the EU area . Any additional cost ( taxes, etc . ) will be added together with the price at the time of payment .

SHIPPING COSTS 
Shipping costs are included in the price for Italy and EU area.Shipping costs outside EU will be indicated at the time of payment and include customs charges at destination

ORDERING AND SEARCH FOR PRODUCTS
In order to make a purchase you must be of age .You need to enter the selected product in the shopping cart , click on the " Shopping Cart " near  the selected article and indicating the amount .

IMPORTANT
From the " CART " you can make any changes you want . ( add, delete and change the quantity ordered ).

HOW TO ORDER
After having made your choice, you will need to enter the product chosen and the amount (up to a maximum of 5 pieces per item) in the cart, click on the "CART" near the selected article.At this point, you will see on the left side of the screen the detail "CART" with the list of the selected articles you made. You can still edit or delete all content.The shipping costs and any further additional charges will be highlighted , as well as the summary of the total costs of the purchase.To finalize the purchase it is necessary to enter the information required by the instrument of payment referred to the next step and enter the address where you want to receive the purchased products, confirming the address entered during the registration or changing it.The order will be sent to info@laurentgandini.com. You will be sent a notice by e-mail confirming that your order is being processed.Once you receive this confirmation, the contract is concluded and Your purchase order binding, subject to payment.
Example:The order number1327425671 has been properly received , below you can see the detail of the order .Thank you for your purchase of laurentgandini.com .The team of Laurent Gandini


PAYMENTS
The products and prices applicable to each sale are published in the product details  at the time of purchase .The prices are in Euros and are inclusive of VAT (unless otherwise stated ) . Any additional cost ( taxes, etc . ) will be stated separately together with the price at the time of payment .Payment may be made only by PayPal or credit card and the shipment will be made only upon receipt of payment by Laurent Gandini.

PRODUCT DELIVERY
Products purchased will be delivered within 2/3 days from the date on which the order is placed, unless otherwise indicated by a different delivery date.Upon delivery any damages to the packaging of the goods must be immediately reported to the carrier making the delivery.In this case please REFUSE the delivery, or you may withdraw it by writing in the space marked "AGREE WITH  DETAILED RESERVE", that is, to write and describe in detail the nature of the damage , after having opened the package and the packaging of the goods in the presence of the courier.Otherwise, once the receipt is signed (either the copy for the courier or the one for the customer) you can not make any objections. Should you refuse the delivery or in case you accepted it with detailed reserve , please inform us by writing an email to info@laurentgandini.com with 'GUARANTEE' in the subject. Every product is under warranty for defects in the manner and the terms specifically listed. Products sold by laurent gandini are covered by guarantees. In the event that you were to detect any flaws and / or defects in the product, you are required to declare them within 8 days from the delivery by communicating to us via email at info@laurentgandini.com together with an A / R to be sent to our address indicated on the invoice.


RIGHT OF WITHDRAWAL
According to the Legislative Decree . N . 185/1999 , you have the right to withdraw from the contract of sale  without specifying the reason, . Except in case of exclusion set forth below , the right may be exercised within 10 working days from the receipt of the product , by written notice , sent by registered letter A / R , which reflects the intention to withdraw from the contract .Such notice should be addressed to:
                                                                                                           
info@laurentgandini.com

If you intend to exercise the right of withdrawal, you will also return the product at your expenses - intact, unused and in its original packaging (including packaging, manuals, etc.) - to the address you will receive by email no later than the deadline of 10 working days from the receipt of the product (as attested by the postmark date of return), insured package with carriage paid.Otherwise, the right of withdrawal will not be considered applicable. Cash on delivery or freight collect will not be accepted .In case of withdrawal, the amounts previously paid by you for the returned product will be credited within 30 days from the date when we became aware of the right of withdrawal by bank transfer. You must  promptly provide the bank to which you would like to obtain the transfer (Cod. ABI, CAB, Current Account of the invoice).The failure to meet the terms and conditions mentioned above will imply the ineffectiveness of withdrawal. In that case you will be sent a notice by e-mail to inform you that the product is at your disposal for a period of 30 days. If the product will not be withdrawn within this period, the cost of custody and the related risks will be charged to you.

PRIVACY
According to Law 675/96 ,  all your personal information supplied to us by you or already in our archives , as well as new data that you will provide us, will be processed by laurentgandini with the help of information technology tools and protected according to the safety standards . http://www.laurentgandini.com/it/privacy

ASSISTANCE
For any information regarding your order or product / service purchased contact our customer service at info@laurentgandini.com